People Service and Social Work

Germans Trias has a People Service Unit and a Social Work Unit for users who need their support or guidance.

 

Volunteering

The hospital has a volunteer programme for adult and pediatric patients and their families. All volunteer activities are organized through agreements with nonprofit entities.

For more information, please write an email to the People Service Unit: atencioalciutada.germanstrias@gencat.cat.

 

Specific services for infants admitted to the Germans Trias Hospital

The hospital has agreements in place with the Thedodora, Abracadabra and La Roda foundations, which make the children's stay in the hospital more pleasant thanks to smile doctors, magicians and artistic activities. For more information, please write an email to the People Service Unit: atencioalciutada.germanstrias@gencat.cat.

 

Intercultural mediation

Germans Trias has intercultural mediators available to facilitate communication between health care professionals and arriving patients, not only in terms of language but also offering sociocultural mediation.Mediation is possible thanks to collaboration with 'La Caixa's' Social Work foundation.

For more information, please write an email to uts.germanstrias@gencat.cat.

 

Domestic violence victims' assistance protocol

Through the Social Work Unit, the Germans Trias Hospital works on developing assistance protocols for victims of domestic violence in the reference regional municipalities. The hospital applies a detection and management protocol at the emergency room.

 

Social problems and childhood violence assistance

The hospital has collaborated in drafting the Health Department's infant and child violence protocol through the Social Work Unit, pediatricians and pediatric surgeons. It also maintains direct contact with the General Childhood and Adolescence Department (DGAIA) of the Generalitat de Catalunya to take care of cases they identify.

 

More Social Work actions

• Agreements with embassies in case of death of a foreign person.More information: uts.germanstrias@gencat.cat.
• Agreements with the Justice Department in the area of Alternative Criminal Measures. More information: uts.germanstrias@gencat.cat.
• Collaboration with Medicaments Solidaris to guarantee medication for people who cannot afford it.
• Collaboration with the Fundació Jubert Figueras to board families who have to move near the hospital and cannot afford their stay.
• Agreements with the Badalona and Santa Coloma's town councils to provide assistance to home-cared patients.

 

Other agreements with NGOs

• The hospital collaborates with the Fundació Formació i Treball to collect second-hand clothes. For more information, please contact the Accommodation Unit: hoteleria.germanstrias@gencat.cat.
• Also, the Doctors Without Borders Pain Pills are sold through vending machines. For more information: hoteleria.germanstrias@gencat.cat.
• The vending machines sell fair trade coffee. More information: hoteleria.germanstrias@gencat.cat.
• Also, the centre regularly collaborates with the Food Bank on specific food drives. More information: atencioalciutada.germanstrias@gencat.cat.

 

Patient safety

The hospital has a patient safety policy to ensure that risks are minimized during their stay at the centre. You can find more information on the web section dedicated to this issue.

 

Promoting health

The Germans Trias Hospital carries out several actions to empower people and make them knowledgeable about their own health. You can find more information on the web section dedicated to this issue.

 

Collaborating with patient organizations and associations

Many German Trias professionals collaborate with patients' organizations and associations to foster knowledge, training, dissemination or patronage, which benefits both parties.

 

Available spaces

Germans Trias also makes spaces available for film school students' practicing whenever possible. For more information: comunicacio.germanstrias@gencat.cat.

 

Commitment with professionals

As a public centre of the Catalan Health Institute, it promotes gender equality, reconciliation of work and family life, hiring people who live nearby and eliminating temporary contracts.